Q&A
Where do you ship?
We ship worldwide. Delivery times vary depending on the destination and local postal services.
How long will my order take to arrive?
Orders are usually shipped within 3 business days, subject to availability. International delivery typically takes around 1–2 weeks, depending on the destination and local postal services.
Can I return or exchange my order?
Due to the nature of our products, we are unable to accept returns or exchanges for change-of-mind purchases.
If your order arrives damaged, defective, or incorrect, please contact us and we'll be happy to help with a replacement or refund.
How can I change my shipping address or cancel my subscription?
If you need to change your shipping address or cancel your order, please contact us directly at nice2me_u@163.com
How much does shipping cost?
Shipping is a flat rate of $10 USD worldwide. Enjoy free worldwide shipping on orders over $35 USD.